At Bullock Access, we help individuals and families stay safe, independent, and able to move easily in their homes, businesses and schools. We specialize in accessibility solutions including stairlifts, wheelchair platform lifts, ramps, patient overhead transport systems, residential elevators, and barrier-free showers. Proudly serving all of Connecticut, Western Massachusetts, and New Hampshire’s Lake Region, our experienced team is local and here to guide you to the right solution, whether you’re planning ahead or responding to a new mobility challenge.
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When life circumstances limit your mobility, Bullock Access offers solutions to ease your challenges and enhance accessibility in every part of your home and commercial spaces. Here are some real-life stories of how we helped our customers regain independence and convenience in their homes and businesses.
The Challenge: When their son, who has cerebral palsy, was young, one parent could easily lift him out of bed and carry him to the bathroom. But as he grew, it became harder, eventually requiring both parents to move him safely. By the time he was 15, the strain was becoming overwhelming—every transfer felt like a risk, and they feared they wouldn’t be able to care for him at home much longer. We had already installed a stair lift, but they needed an additional solution to help with daily transfers.
The Solution: The next step was installing a ceiling lift system, allowing them to safely transfer their son between rooms with ease. By integrating the lift with a track system, they could move him between the bedroom and bathroom effortlessly, eliminating the physical strain and emotional stress of lifting. More importantly, this solution gave them peace of mind, knowing they could continue caring for their son at home without the fear of injury or exhaustion.
The Challenge: An elderly woman had gradually lost the strength to climb the stairs to her bedroom. With no available space on the first floor to convert into a bedroom, she had no choice but to start sleeping on the couch. What was meant to be a temporary solution soon became her reality, and both she and her husband felt the weight of the change. The home they had loved for decades now felt limiting, and a growing sadness set in as they realized how much they had lost.
The Solution: Installing a stair lift gave her back the freedom to move between floors safely and comfortably. No longer confined to one part of her home, she could once again sleep in her own bed, get dressed in her own room, and feel at home again. The lift didn’t just restore her mobility—it brought back her happiness and the sense of comfort they thought they had lost.
The Challenge: After raising their home to meet flood zone regulations, a homeowner suddenly faced a new problem—getting inside. A steep flight of stairs now separated them from their own front door, turning the place they loved into an obstacle. Every trip in and out became exhausting, frustrating, and even dangerous. What was meant to protect their home from flooding had instead made it feel unlivable.
The Solution: We installed a vertical platform lift (wheelchair lift), providing a seamless and safe way to travel between ground level and their elevated home. No more struggling with stairs or feeling trapped—the lift restored their independence and made their home truly accessible again. Now, they could enjoy their home without the daily challenge of navigating an impossible entrance.
The Challenge: A professional office had just a few steps at the entrance—hardly noticeable to most visitors. But for anyone in a wheelchair, those steps might as well have been an entire staircase. A place that should have felt welcoming instead felt inaccessible and unwelcoming to some of the very people they wanted to serve. The business owners saw the frustration in their clients’ eyes and knew they had to make a change.
The Solution: We installed a compact vertical platform lift, creating a seamless and dignified entrance for all visitors. Now, clients using wheelchairs and walkers could enter with ease, no longer feeling like an afterthought. This wasn’t just an upgrade—it was a statement that every client mattered. The lift transformed their office into a truly welcoming space while ensuring compliance with accessibility standards.
All reviews![]()
YelpPosted on Google![]()
Thomas Smith24 August 2026Trustindex verifies that the original source of the review is Google.
We could not be happier with the help we got from Bullock Access. They are prompt, professional, and trustworthy, providing honest opinions and superior quality workmanship at a fair price. We are grateful that we found Bullock Access to help us navigate through it all, we recommend them without reservation.Posted on Google![]()
Mark Andrews19 August 2026Trustindex verifies that the original source of the review is Google.
Five stars! I needed expedited installation of two stair lifts in my home. Ryan at Bullock got them ordered and installed on time and on budget. I’m safe on the stairs again! Excellent service from the office to the install!Posted on Google![]()
Kathy z3 August 2026Trustindex verifies that the original source of the review is Google.
It is not often you find people like Ryan Salmon who exceeds expectations.. Ryan was extremely knowledgable, patient, & helpful with our mom's stair lift. Others had said it was non repairable Ryan took the time to properly test & check the stair lift thoroughly. He was able to change the battery & with his cleaning successfully has it working! We will absolutely continue to use Bullock Access! We thank you!Posted on Google![]()
Franklin White29 July 2026Trustindex verifies that the original source of the review is Google.
I’m very pleased to have talked to Cliff today. His customer service skills are excellent. He is the most experienced technician I have ever spoke to. Me and my family are very satisfied with the Bullock co. and our new friend Cliff.Posted on Google![]()
JMB Baker24 July 2026Trustindex verifies that the original source of the review is Google.
This company is absolutely wonderful. We suddenly found that we needed a stair chair as soon as possible. They came through within 48 hours! The nicest most competent installer put in what we call “a beautiful machine” and we are happy.Posted on Google![]()
Denise Belmont12 May 2026Trustindex verifies that the original source of the review is Google.
Our commercial wheelchair ramp looks and works great for our customers. David was great to work with, he understood our needs and took the time to answer all questions. Would highly recommend Bullock Access.+0Posted on Google![]()
Steve P10 May 2026Trustindex verifies that the original source of the review is Google.
Attentive, expert service from caring people.Posted on Google![]()
Anita Campana23 March 2026Trustindex verifies that the original source of the review is Google.
We recently had a ramp installed for my mother. There was a lot of stress in our household due to the quickness of my mother's illness. The Bullock team was kind, courteous and clean. They arrived when they said they would, and they wasted no time putting the ramp together. It was wonderful and easy working with Bullock Access. I highly recommend using them.Posted on Google![]()
E. Wrn4 February 2026Trustindex verifies that the original source of the review is Google.
Bullock Access's team installed a Flow X chair lift in a staircase in our 1800's home I didn't think would be possible due to how narrow, steep, and awkward it is. Amazing work!Posted on Google![]()
Rick Wilcox30 January 2026Trustindex verifies that the original source of the review is Google.
Bullock Access was a breathe of fresh air when it came to replacing my mothers walk-in shower. They came highly recommended and I will continue to honor that request for anyone looking to upgrade any of their handicap accessibility services. The professionalism, integrity, respect and dignity of Mr. Bullock comes second to none. The pride of work ethic is proven by the craftsmanship of their trade. From the initial consult to the ordering of product to the install date and turn around timeline far exceeded my expectations. Pure excellence! I would love to commend all employees involved and a bigger thank you to the owner. Very personable with a great sense respect for the field in which he delivers.Posted on Google![]()
David Cheever29 January 2026Trustindex verifies that the original source of the review is Google.
Our installation of a Harmar stair lift was recently completed. From the initial inquiry about avaliable options, to an in-home survey to finalize product and pricing, to the actual installation, Bullock Access NH exceeded expectations. Ryan Salmon, the Lakes Region Director, was a pleasure to work with.Posted on Google![]()
Laura Burnett6 January 2026Trustindex verifies that the original source of the review is Google.
Ryan was very responsive - providing a quote the same day as his site visit - and installing the next day. Ryan provided excellent instruction on the equipment operation. We highly recommend Ryan!Posted on Google![]()
Nancy Bochichio17 December 2025Trustindex verifies that the original source of the review is Google.
We contacted several stair lift companies and Ryan at Bullock Access was far more responsive and diligent than the others. And the stair lift was installed by him within a week of initial contact, and two days after we gave him the go-ahead! We've been using it for seven weeks with no issues. We know that he will be available should any issues or questions arise!Posted on Google![]()
Helen Downing29 August 2025Trustindex verifies that the original source of the review is Google.
Ryan showed up as planned and did an excellent installation in a timely manner. He also did a great job informing us how to use our new chairlift and even corrected a problem with the stair treads that would have caused a safety issue for others. Thank you, Ryan!Posted on Google![]()
Jim R16 August 2025Trustindex verifies that the original source of the review is Google.
Excellent service. Came to our home in Waterville Valley, NH on Thursday and installed two stair lifts on Friday. They offer permanent installations and temporary rental arrangements. We selected temporary since we are dealing with a broken ankle that will heal.Posted on Google![]()
Steve Hughes14 August 2025Trustindex verifies that the original source of the review is Google.
Quick and professional Thank you RyanPosted on Google![]()
Dan Proskauer13 August 2025Trustindex verifies that the original source of the review is Google.
We had a stair lift in our home that was installed decades ago. It was terrifying and difficult to use at both the bottom and the top. We have a challenging stair which is both steep and has a closet door at the top and intersects a hallway at the bottom. Ryan at Bullock access was able to look at some emailed photos and come up with two excellent options for us. He met us at our home to review the options and we quickly settled on the one that worked the best for us (happened to also be his recommendation, although he was anything but pushy - he was extremely patient and helpful!). Ryan ordered the stair lift and returned to remove the existing behemoth and install the new one a week or so later. The installation was smooth and professional and everything has been working wonderfully. Ryan was a joy to work with and we are super happy that we found Bullock Access to help us meet our challenges!+0Posted on Google![]()
John Ward26 July 2025Trustindex verifies that the original source of the review is Google.
The service was fast, thorough, and complete. My 96 year old mother was taken care of completely. Her visit would have been impossible without Bullock. Thank you, thank you, thank you.Posted on Google![]()
David Goldthwaite25 July 2025Trustindex verifies that the original source of the review is Google.
We're very pleased with Ryan's work and capabilities. He was very timely, both in initial response as well as installation. Everything is fine and we are glad to provide a solid recommendation.Posted on Google![]()
Dee Natale25 July 2025Trustindex verifies that the original source of the review is Google.
My 95 year old Elizabeth Ofiero recently her stairlift going down the stairs and broke. Ryan was in Milford Ct came out immediately. They ordered a new board and replaced in 3 days. When it broke I had to call 911 and the fire department had to carry her in. When I called Bullock came right out. I cannot bless them enough May God bless this family run business forever. When you are a caregiver daughter companies like this are rare. So I highly recommend and stairlifts change and help so much. God bless all families that take care to keep their love ones home.Posted on Google![]()
Kevin D17 July 2025Trustindex verifies that the original source of the review is Google.
Had an excellent interaction with Ryan from start to finish. He returned my call and was thorough with both a call and email. He is knowledgeable, courteous, and professional. He was able to diagnose and repair a stairlift for me in a timely manner, and he clearly is excellent at what he does. His quote was accurate and fair and honest. I recommend him very very highly! Thanks so much for the great work, Ryan! Kevin in LaconiaPosted on Google![]()
Anita Mustafa25 June 2025Trustindex verifies that the original source of the review is Google.
I recently had a Platform Lift installed by Bullock Access and I couldn't be happier with the entire experience. From the initial consultation to the final installation, everything was handled with professionalism, efficiency and great attention to details. Cliff took the time to understand the needs and recommended the perfect solution for my home. He explained the process clearly, answered all my questions and kept me informed throughout every step. The lift turned out more perfect than I had imagined. I highly recommend Bullock Access to anyone considering a Platform Lift - their expertise, customer service and the product quality truly exceeded my expectations!Posted on Google![]()
Jody R22 June 2025Trustindex verifies that the original source of the review is Google.
My 93-year-old mother relies on her stair lift to stay safely in her home. When her old lift suddenly stopped working—after hitting the wheel of her walker at the bottom of the stairs—we were at a complete loss. The motor wouldn’t engage, and no matter what we tried, we couldn’t get it running again. We contacted Bullock Access expecting the worst. The staff informed us that the model was so old, they no longer carried parts for it. They were transparent and gave us straightforward pricing for a brand-new lift and installation, as well as a rental option—no pressure, just all the facts. Then came Cliff. He and another team member came out to measure for the new lift. But instead of launching into a sales pitch, Cliff took a look at the chair, tugged on some cables, and miraculously—it started working again! Just like that. We were shocked. This man could’ve made an easy sale. We were already resigned to buying a new one. But instead, he fixed it on the spot and walked away with nothing but our heartfelt thanks. That kind of honesty and decency is nearly extinct in today’s world. If you're looking for a stair lift company you can trust with your loved one's safety and your peace of mind, look no further than Bullock Access. Cliff, you’re awesome.Posted on Yelp![]()
Jody R.22 June 2025Verified
My 93-year-old mother relies on her stair lift to stay safely in her home. When her old lift suddenly stopped working--after hitting the wheel of her walker at the bottom of the stairs--we were at a complete loss. The motor wouldn't engage, and no matter what we tried, we couldn't get it running again. We contacted Bullock Access expecting the worst. The staff informed us that the model was so old, they no longer carried parts for it. They were transparent and gave us straightforward pricing for a brand-new lift and installation, as well as a rental option--no pressure, just all the facts. Then came Cliff. He and another team member came out to measure for the new lift. But instead of launching into a sales pitch, Cliff took a look at the chair, tugged on some cables, and miraculously--it started working again! Just like that. We were shocked. This man could've made an easy sale. We were already resigned to buying a new one. But instead, he fixed it on the spot and walked away with nothing but our heartfelt thanks. That kind of honesty and decency is nearly extinct in today's world. If you're looking for a stair lift company you can trust with your loved one's safety and your peace of mind, look no further than Bullock Access. Cliff, you're awesome.Posted on Google![]()
Nine Lives Aruba Foundation1 April 2025Trustindex verifies that the original source of the review is Google.
Bullock Access is a wonderful company to work with! We needed a stair lift right away as a family member broke his ankle. I called Bullock Access on a Thursday, their Tech in NH Ryan came by on Friday and the Stairlift was installed and working by Monday!! Ryan Salmon was super fast, efficient and took the time to explain everything. We had to call this week (8 months post install) for a small maintenance issue, once again Ryan responded and the issue was fixed the next day!! Highly recommend Bullock Access and their terrific employee Ryan Salmon. Terry DalyPosted on Google![]()
Erica Belisle24 March 2025Trustindex verifies that the original source of the review is Google.
Excellent, quick install. Thank you for your quick servicePosted on Google![]()
Lauren Mintzer22 March 2025Trustindex verifies that the original source of the review is Google.
Bullock Access was extremely helpful with our elevator issue. The service received was excellent. I highly recommend their services.Posted on Google![]()
Thomas Stankosky18 March 2025Trustindex verifies that the original source of the review is Google.
We had an very good experience with Bullock Access. Ryan did an excellent job with the installation of our stair lift. He was on time for initial appointment through installation and was very informative about all aspects of the stair lift. We would highly recommend him and his company. Monica MichalskyPosted on Google![]()
Denise J Perkins12 March 2025Trustindex verifies that the original source of the review is Google.
We are very satisfied with our new Bullock Access stair lift. Ryan was prompt, professional and friendly. Our stair lift was installed quickly and now my aging Mom has the freedom to get up and down the stairs again in style. I will highly recommend this family run business, Bullock Access, to everyone who needs to overcome their accessibility issues.+0Posted on Google![]()
Lynn Lionhood21 January 2025Trustindex verifies that the original source of the review is Google.
Bullock Access is a fantastic family-owned business that I've had the pleasure of working with for the past five years. This year, Dave did an exceptional job servicing my stair lift, ensuring everything was in top working order. Deb in the office is always a delight to work with. She is incredibly professional and makes scheduling appointments a breeze. What truly sets Bullock Access apart is the personal touch. It feels like having an old friend come visit every time they come for service. Their friendly and knowledgeable service is unmatched. I highly recommend Bullock Access to anyone in need of stair lift services.Posted on Google![]()
Donald Guertin9 January 2025Trustindex verifies that the original source of the review is Google.
I just had my stair lift installed by Bullock Associates. Ever since my first phone conversation with Debbie, then from Marsha who came to our home to take measurements and finally with the two installers today, I am very impressed with everyone. They all were very professional in the whole process. Debbie set up the scheduling. Marsha arrived at the scheduled time, properly introduced herself and thoroughly explained everything to us. Debbie then set up the install time at our convenience. The installers arrived as scheduled in a very clean company vehicle. The installers were dressed in clean and neat clothing, showing us they take pride in their work. They worked well as a team, completing the install properly. They left our residence only after making sure we could operate the lift properly and understood all safety concerns and all packing was taken, leaving no clean up to us.I am extremely satisfied with using this company and highly recommend them. My thanks to the wonderful staff at Bullock Associates.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more